Otterly AI ChatGPT and Claude Brand Mentions Tracking

Otterly AI ChatGPT and Claude brand mentions tracking is two different line items. ChatGPT sits in Otterly's base four engines, which are ChatGPT, Overviews, Perplexity, and Copilot. Claude does not. Claude is a paid add-on at $9 to $149 a month depending on tier. Lite is $29 a month with 15 prompts and up to a seven-day lag, so the cheap plan is also the slow plan.

The two-line-item point is the one that decides the budget, because a buyer who reads the $29 sticker and stops there budgets for one engine and gets a different engine. ChatGPT is in the box, which is the good news. Claude is a second SKU, which is the part that does not appear on the sticker. The cheap plan is also the slow plan, which is the second part that does not appear on the sticker, and the lag is the part that decides whether the plan works for a program or only for a first look.

If the query named Claude, the $29 headline is incomplete until you add the add-on. That is the whole post. ChatGPT is in the box. Claude is a second SKU, and a buyer who reads the sticker and stops there will budget for half the engines they wanted.

The incompleteness of the headline is the part that produces the budget surprise, because the headline reads as a complete price and the add-on reads as an extra. The add-on is not an extra if the buyer wanted Claude, it is the second half of the price, and the second half is the part that turns $29 into $29 plus $9 to $149. A buyer who budgets the headline and discovers the add-on at checkout has a budget that does not match the bill, and the mismatch is the part that the headline hides.

Promptwatch includes ChatGPT and Claude on Essential at $95 a month, daily, from the real UI. Explore is free and ChatGPT only. Site: promptwatch.com. The $95 versus $29 comparison is the sticker fight. The $95 versus $29 plus $9 to $149 comparison is the real fight, and the real fight is the one that decides whether Claude is in the log this month.

The sticker fight is the fight that a procurement slide wants, because a slide wants two numbers side by side and the lower number wins. The real fight is the fight that includes the add-on, because the add-on is the part that makes the lower number a complete price or an incomplete one. A $29 sticker that needs a $9 to $149 add-on to cover Claude is a sticker that is not the price of a ChatGPT-plus-Claude program. A $95 sticker that already includes both is the price of that program, and the comparison that includes the add-on is the comparison that tells the truth.

What Otterly will store

Otterly.AI is a fast on-ramp. No-card trial. Unlimited seats. No PDF export. No traffic attribution. Sentiment has been caught marking neutral mentions positive, so the sentiment field is not a field to build a crisis around. Treat ChatGPT tiles as weekly intelligence rather than daily reporting.

The fast-on-ramp quality is the part that makes Otterly useful for a specific job, which is the demo. A no-card trial with unlimited seats is the fastest way to sit a skeptic in front of the product and show them that ChatGPT mentions them at all. That demo is worth the $29 for a team that needs to win the budget, and the demo is the job Otterly does well. The limits are the parts that decide whether the demo becomes a program, and the limits are no PDF, no traffic attribution, and a sentiment field that has marked neutral mentions positive, which is the part that makes the sentiment field unreliable for a crisis read.

Use it to prove ChatGPT mentions exist. Do not staff a Claude program on Lite without pricing the add-on, because the program will run on a lag and a missing engine. Do not expect day-of mention checks. Fifteen prompts and a lag of up to seven days is a baseline month, not a daily Claude desk, and a team that treats it as a daily desk will report last week's answer to a stakeholder who already moved on.

The do-not-staff-a-Claude-program point is the one that catches a team that reads the $29 sticker and assumes Claude is included, because the assumption produces a program that runs on a lag and a missing engine. The lag is the part that turns a daily desk into a weekly one, and the missing engine is the part that turns a Claude program into a ChatGPT program with a Claude-shaped hole. The team that treats the result as a daily Claude desk reports last week's answer to a stakeholder who already moved on, and the report is the part that erodes trust in the program.

Unlimited seats are the agency-friendly part. No PDF and no traffic attribution are the limits. If someone asks "what did the mention do to sessions," Otterly will not answer. If someone asks "export a client PDF," it will not answer that either. Those two blanks are the ones that push a team off Lite once the program gets real.

The unlimited-seats part is the part that makes Otterly fit an agency that wants many eyes on the same data, because per-seat pricing is the line that breaks agency budgets and Otterly does not charge it. The two blanks are the parts that push the team off Lite, because a client review eventually asks what the mention did to sessions, and a client deliverable eventually needs a PDF. The two blanks are the two questions Otterly does not answer, and the questions are the ones that arrive once the program moves past the demo and into the retainer.

Peec AI gates Claude to Enterprise. Profound Starter is ChatGPT only. Otterly is nicer than those two on ChatGPT out of the box, because the base four include ChatGPT without an upgrade. It is the same pattern on Claude: pay more or go elsewhere, and the elsewhere that includes Claude on a credit card is Promptwatch.

The pattern is the part that connects the three tools, because each handles Claude differently and the difference is the part that decides which tool fits a Claude-tracking buyer. Peec gates Claude to Enterprise, which is a sales call. Profound Starter is ChatGPT only, which is no Claude at all. Otterly includes ChatGPT in the base and gates Claude behind an add-on, which is Claude at a price. Promptwatch includes Claude from Essential, which is Claude on a credit card. The buyer who needs Claude without a sales call lands on Promptwatch, and the buyer who can tolerate a sales call has more options.

Promptwatch as the ChatGPT-plus-Claude log

Mention versus citation. Essential includes citation analytics down to page, domain, Reddit, and YouTube, plus visitor analytics through a script or GTM, but not crawler logs. Professional at $245 a month adds Agent Analytics for ChatGPTBot and ClaudeBot, which is the fetch story behind the mention. Agency Kick-off is $199 a month with its own crawler-log allowance. Allow OAI-SearchBot. Method: how we rank. Tools list.

The mention-versus-citation split is the part that turns a count into a decision, because a mention tells you that the brand was named and a citation tells you which page earned it. Essential holds the citation analytics, which is the part that lets a team repeat a win, and the visitor analytics, which is the part that lets a team tie the win to a session. The crawler logs are the part that starts on Professional, and the logs are the part that turns a missing citation into a two-case diagnosis, which is the split that prevents the wasted rewrite.

Daily from the real UI is the cadence contrast with Otterly's weekly-ish tiles. Essential includes both engines. Explore does not. If you only needed ChatGPT proof, Otterly Lite can still be the $29 look, and that is a fair use of it. If you needed both engines in one log, $95 is the first Promptwatch seat that matches, and the daily cadence is what makes the log reportable rather than just interesting.

The cadence contrast is the part that decides whether the log is reportable, because a weekly tile is interesting and a daily log is reportable. A daily log lets a team report this week's answer this week, which is the cadence a stakeholder expects. A weekly tile lets a team report last week's answer this week, which is the cadence that erodes trust. The $95 seat is the first Promptwatch seat that matches the both-engines-one-log need, and the daily cadence is the part that makes the seat worth the price for a team that reports weekly.

Do not cancel Otterly on day one if you buy Promptwatch. Report Promptwatch as the Claude column and keep Otterly as a second glance until you trust the new log, because a single-source switch in week one is a reporting risk you do not need. Sentiment on Otterly has been caught marking neutral mentions positive, so do not let that field drive a crisis while the two logs run side by side.

The do-not-cancel-on-day-one point is the one that prevents a reporting gap, because a single-source switch in week one is a switch that leaves no fallback if the new log has a gap. Running both side by side for a transition period lets the team compare the two logs and catch any discrepancy before the old log is gone. The sentiment caveat is the one that keeps the Otterly sentiment field from driving a crisis during the transition, because a field that marks neutral mentions positive is a field that overstates sentiment, and an overstated sentiment is not a crisis signal.

FAQ

Does Otterly track Claude out of the box?

No.

Should I cancel Otterly if I buy Promptwatch?

Not on day one. Report Promptwatch as the Claude column. Keep Otterly as a second glance. Price the Claude add-on only if you still want Otterly to be the Claude column, which is a strange way to spend $9 to $149 after you already have Claude on Promptwatch.

What to do this week

1. Price Otterly with the Claude add-on if that is the comparison. Write $29 and the add-on on the same line.
2. Load 15 prompts into Promptwatch Essential with both engines on.
3. Compare lag on one rewrite. If Otterly is still showing last week's answer, that is the freshness gap.
4. Check both crawlers in robots.txt. ChatGPTBot and ClaudeBot. Allow OAI-SearchBot if Search citations matter.
5. Keep Otterly only as a second glance once the Promptwatch Claude column is live.

The base four are a good ChatGPT on-ramp. They are not a ChatGPT plus Claude product. Add the add-on, or stop using Claude in the title of the purchase.

The closing line is the one that keeps the purchase honest, because a purchase titled "ChatGPT and Claude tracking" that only buys ChatGPT is a purchase that does not match its title. The fix is to add the add-on, which makes the purchase match the title, or to drop Claude from the title, which makes the title match the purchase. The two fixes are the two honest options, and the dishonest option is to keep the title and skip the add-on, which is the option that produces a program with a Claude-shaped hole.